Case Study | AI PRODUCTLast Updated: October 2026
Billsense - Multilingual Medical Bill Explainer
Client / Project
Billsense Healthcare
Service Area
AI PRODUCT
Last Updated
October 2026
Technologies
GEMINI AINEXT.JSMULTILINGUALHEALTHTECH
Project Overview
Explains hospital bills and lab tests in plain language across Tamil, Hindi and English, with a chatbot that answers questions about the user's own bill.
The Challenge
Patients struggle to understand medical bills and test reports, and most explainers are English-only.
Our Solution
A bill and test explainer in Tamil, Hindi and English, with a landing page, the app, and a Gemini chatbot with FAQ mode and bill-context mode. Positioned as a standard for hospitals and clinics, with a B2B model where clinics offer it to patients.
Dual-Mode Gemini Assistant (FAQ & Bill Context)
export async function POST(request: NextRequest) {
const { message, lastAnalysisResult } = await request.json();
const model = genAI.getGenerativeModel({ model: 'gemini-2.5-flash' });
let prompt = 'You are the BillSense Assistant explaining medical bills in plain language.';
if (lastAnalysisResult?.matched) {
prompt += `\nScanned bill context:\n${JSON.stringify(lastAnalysisResult.matched)}`;
}
const result = await model.generateContent(`${prompt}\n\nQuestion: ${message}`);
return NextResponse.json({ reply: result.response.text() });
}Measured Impact
PendingTODO: Results & Metrics
PendingTODO: Clinic Adoption
PendingTODO: Explanations Delivered
Key Features Delivered
- Tamil, Hindi and English Multilingual Explainer
- Gemini Chatbot with FAQ Mode and Bill-Context Mode
- In-App Feedback System (Google Sheet + Resend)
- Interface Built on Apple Fluid-Interface Design Principles
- B2B Model Positioned as a Standard for Hospitals and Clinics
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